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IRONLOG SUPPORT

We’ve got your back.

Find quick answers below. If something still feels off, tell us what happened and which iPhone and iOS version you use.

Email support

Where is my data stored?

The current IronLog release stores your workout, meal, body, coach-review, and imported tutorial-video information locally on your iPhone.

How do I switch languages?

Open Profile, then choose English or Español. Your routines, movements, and core app navigation update immediately.

Can I change pounds and kilograms?

Yes. Open Profile and change the preferred unit. IronLog converts your saved weight values.

Why is a coach video missing?

A verified coach must import a demonstration for that movement in the on-device coach workspace. The video must be three minutes or shorter and under 150 MB.

How do I delete app data?

Delete individual records where the app provides that control. Deleting IronLog from your iPhone removes its local app container; device backups are controlled through your Apple settings.

Does IronLog give medical advice?

No. IronLog provides general fitness organization and education. Consult a qualified professional before making medical, injury-rehabilitation, or therapeutic nutrition decisions.

When contacting support

Please include the feature you were using, the steps that produced the issue, your iPhone model, and your iOS version. Do not email passwords, medical records, or other sensitive information. A screenshot is helpful only if it does not expose information you want to keep private.

Safety issue

If the app displays exercise guidance you believe could cause harm, stop using that guidance and email support@ironlogusa.com with “Safety Issue” in the subject line. For a medical emergency, contact local emergency services.

IRONLOG

Train. Track. Evolve.

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